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Don’t Die Dumb!
Don't Die Dumb: 7 Tips for Improving Your Learning by John Stoker Why do we make mistakes? We are human--that’s how we learn. Hopefully we learn not to make the same mistake again, but do we? Many...
View ArticleAre You Chasing Rabbits?
We are sending ourselves messages that we don’t often receive until it is too late.A couple of weeks ago, I had blocked out an entire Friday to write an article for a magazine. Just as I got into the...
View ArticleAnnouncing our New Blog!!!
This is a test of the blog addition feature. How does it work?
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Throwing Things
Q:"I am a nurse in the O.R. at a local hospital. At times, out of frustration, certain physicians will throw things at us during surgery—soiled sponges, gauze, and sometimes even instruments. Our...
View ArticleWhy Don't They Do What They Say They'll Do?
Q: “My manager asked me to create a report for her. Although she promised to give me the facts and figures I need for the report, she has not done so yet. What do I say now?”A: There are a number of...
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Don't Blame Me!
Q:“I am in marketing and I design marketing campaigns for major corporations. My boss recently asked me to design a campaign in six weeks that should have taken three months. After completing the...
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Managing Your Boss's Negativity
Q: I really liked the last blog you posted in April because that situation has happened to me as well. However, my manager is so negative and defensive that I am afraid if I shared, “I did what you...
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"Outside" vs. "Inside" the Conversation
Q: Sometimes difficult situations arise unexpectedly and there doesn’t seem to be time to think through how to use the DialogueWORKS framework. In other words, when I am “outside” the conversation I...
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Late Again?!
Q: I am a Nurse Supervisor, and I frequently have a nurse who shows up late for her shift. I haven’t said much to her about her behavior other than, “You were late today.” I have received a cross look...
View ArticleThe Gift of Ourselves
I was dashing through the Atlanta airport to catch a flight out West. When I finally arrived at my gate and had a moment to pause, I started to notice what was happening around me. People were hiding...
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Handling a Criticizer
Q: I am a team leader, and I have an individual on my team that I wish would keep his mouth shut. He is constantly making snide remarks about his teammates or openly criticizing their performance. When...
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Why Are Some People Always Angry?
Q: I have a manager who is always angry. She gets angry when I do as she has asked. She gets angry when I don’t do as she has asked. It seems like she is always angry at everyone all the time....
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How Can I Discover the Source of My Anger?
Q: I am the person that you wrote about last month! My children and my spouse have told me that I am always angry. When I have asked for examples, they have told me that I am “too direct, too blunt,...
View ArticleSarcasm Signals Disagreement
Q: I have a dear friend who seems to relish taking verbal “jabs” at me. Over the last couple of years, the number of his sarcastic comments has really increased. Probably because I have become more...
View ArticleWhy Does Giving Advice Sometimes Backfire?
Q: My spouse tells me that I am too quick to give her and our children advice. She says it feels like I am always telling her what to do. That’s certainly not my intention, but whenever I offer my...
View ArticleThe Lost Opportunity
I have been haunted this year by an event that occurred in January. I am a member of a men’s service organization that meets weekly to learn from each other and plan service activities in our...
View ArticleGiving Feedback to the Clueless
Q: I am an internal consultant. A Senior Executive in our organization asked me to provide feedback to one of his leaders who scored poorly on the company’s 360° leadership evaluation. The Senior Exec...
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How Do You Manage a Blamer?
Q: I have a coworker who is quite negative. In fact, he is always blaming me when I don’t meet his expectations. Sometimes I am shocked to learn—after the fact—what his expectations were! What could I...
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Prepare or Beware
Q: I heard you speak at a conference recently, and you mentioned that it is important to prepare to hold a potentially difficult conversation. You didn’t elaborate, though, and I would like to know...
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