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How Does Your Fear Hold You Back?

I love and hate this picture of a rafting trip through the Grand Canyon. What do I love about it? The photographer captured the exact moment that a lateral wave hit the raft at just the right angle...

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Six Character Traits to Increase Authenticity

Patty, as the office manager, was tasked with giving feedback to those that were performing poorly. Amber, who had started missing deadlines, been on the phone a lot, and had been coming in late for...

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14 Tips for Improving Feedback

A few weeks ago, I was watching a college basketball game. At half time, I found myself looking through a variety of articles that popped up on my phone. An article on feedback caught my eye. As I...

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Is it Time to Elevate Your Emotional Intelligence?

Dealing with people’s negative emotional reactions can be a challenge. My first job in corporate America was in a human resources department.  We received a call from a hotel in a major city, asking...

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What Keeps You from Holding Difficult Conversations?

Sometimes we are our own worst enemy. The way our brain processes and perceives incoming information can be a major obstacle. There are three distinct parts of our brain that play a big role in every...

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Difficult Conversations: What to Know Before You Go 9 Tips to Improve...

I recently spoke at a large company. Afterwards, two executives asked if I would be willing to coach them in dealing with one of their team members. I agreed. After visiting about the situation, I...

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A Thanksgiving Surprise

Have you ever made something out of nothing? That’s what we did, and it was amazing. Years ago, about this time, I was completing a six-month experiential training class. On the Saturday before...

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