10 Tips to Help You Get More of What You Want and Less of What You Don’t
Recently I was sitting with a group of leaders who were discussing how difficult it can be to talk about what matters most, particularly when others don’t share your view. One woman who had been quiet...
View Article10 Statements Not to Make to Millennials
I recently had the opportunity to attend a team meeting where the manager was giving feedback to his team of 30 millennials who worked for him in a local catering business. I remember some of my...
View Article5 Mindsets that Contribute to Poor Results
Whether you are a new leader or manager who is starting a new business, your mindset and those of your people are integral to the success of your endeavors. Why? Because your mindset influences your...
View Article10 Tips on How to Have a Difficult Conversation
When I conducted research for my book, Overcoming Fake Talk, I was interested to discover why so many people were afraid to talk about certain topics -- what I call undiscussables. Undiscussables...
View ArticleTo Be an Effective Leader, Sometimes You Need to Give Yourself a Time Out
I had just finished a difficult meeting with our legal team about an infringement on our company’s copyrights. I came into my next meeting without signaling to my team what I was feeling in the...
View ArticleLove or Gratitude? 9 Questions to Increase Your Gratitude
Last week my daughter came to me and asked, “Daddy, which is greater, love or gratitude?” I was initially shocked at the depth of her question. After thinking for a moment, I responded with, “Well I...
View ArticleAre You Undermining Your Leadership Credibility?
I have had the opportunity to coach a number of different leaders. Sometimes I am asked to observe how a leader interacts with their team members and then provide the leader with feedback about the...
View ArticleEngage More to Increase Employee Performance
On a recent cross-country flight, I was working on a piece about employee engagement. The gentleman seated next to me was curious about what I was working on and struck up a conversation. I told him...
View Article12 Tips for Supercharging Your Leadership Credibility
Some of the best leaders that I ever had were not my direct managers. One such individual was an Executive VP and Chief Legal counsel at the first company I worked for. Because I was single at the...
View ArticleAre You Avoiding the Pain of Feedback?
I was working in my home office when I heard my young daughter scream. I rushed upstairs to find her on the floor holding her foot in the air. Protruding from her foot was a sewing needle. Evidently,...
View ArticleWhat a Health Scare Can Teach You about EQ and Social Awareness
This past year, I have had two skin cancers surgically removed from my forehead — too much Grand Canyon sun in the summer. As a follow-up treatment, my dermatologist prescribed a chemotherapy cream to...
View ArticleHave You Ever Eaten a Bicycle?
When I was in college, I had a roommate who was determined to get into The Guinness Book of World Records for eating a bicycle. Every night when we returned from studying in the library, we would all...
View Article12 Things a Leader Should Never Do
Last fall I had a person reach out to me who was in charge of a huge change initiative in his company. He asked if I would identify a number of behaviors that leaders should avoid at all costs. I...
View ArticleCan I Trust You? 10 Behaviors that Erode Trust
When I worked in corporate America as an employee, I had a manager who while he was a great person, was just not very deliberate in his approach to dealing with people. I remember a time when he had...
View ArticleWho Are the Difficult People and What Can You Do About Them?
When I speak at events, it is not uncommon for people to approach me and tell me about a difficult person with whom they interact. After telling me their experiences, they will ask me, “What should I...
View ArticleWhat to Do When People Don’t Speak Up
Workplace communication can be difficult sometimes, but people who don’t speak up can leave others with an incomplete view. Jane, a city manager, called me out of the blue to ask for some help. After...
View ArticleHave You Forgotten How to Connect with People? 10 Tips for Establishing...
Angie had been looking to create a foursome for a golf tournament that her company was holding. She had been having difficulty recruiting the final two participants needed to compete in the company...
View ArticleHave You Forgotten How to Connect with People?
Angie had been looking to create a foursome for a golf tournament that her company was holding. She had been having difficulty recruiting the final two participants needed to compete in the company...
View ArticleAre You Actively Retaining and Attracting New Talent During the Great...
Some contend that the lack of employable individuals is not real. And yet, the results from the pandemic have given rise to a huge shift in the way people desire to be gainfully employed. During the...
View ArticleHow Can You Create a Culture of Candor?
One of the biggest challenges that any leader faces is to ensure that employees feel comfortable speaking up when they have difficult issues to discuss Although such topics that are difficult to talk...
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